How do I return an item?

Refund/Return Policy:

We offer a 30 day return policy from the date of purchase on all orders placed. Please follow the below steps to set up a return.

  1. Email admin@lovelypetplanet.com to request a return. Be sure to provide your order # and the reason for the return in the email.
  2. Await a reply for approval to send the product back. Do not send back any order without approval.
  3. Returns can only be sent back if the product is in NEW condition and in its original packaging with all of the tags attached. Used products that are sent back will not be refunded and will be returned to the customer upon request at the customers expense.



Original sales receipt must accompany returns.



































Customer Service Email: admin@lovelypetplanet.com